Smart Variant Listings Support
Need help setting up Smart Variant Listings? Our support team is here to help
you configure product groups, storefront layouts, and Shopify integration.
Contact Support
If you have questions, technical issues, or need assistance with setup,
please contact our support team.
Phone:
+91-9416059959
Email:
[email protected]
Contact Support
Before Contacting Support
Please check the following common solutions:
Grouped Products Are Not Showing
- Confirm Smart Variant Listings App Embed is enabled.
- Check that the Product Block is added to your product template.
- Verify products are assigned to the same group.
- Clear storefront cache and test again.
Swatches Are Not Appearing
- Enable collection swatches from app settings.
- Confirm your products have active groups.
- Check theme compatibility.
- Verify display layout settings.
Products Are Not Switching Correctly
- Check product group configuration.
- Make sure all selected products are active.
- Verify product URLs and Shopify product status.
Supported Features
- Manual product grouping
- Automatic grouping using Tags
- Automatic grouping using Titles
- Automatic grouping using Metafields
- CSV Import and Export
- Custom storefront layouts
- Collection page swatches
- Split multi-variant products into separate products
Shopify Theme Support
Smart Variant Listings works with Shopify Online Store 2.0 themes.
- No manual theme code changes required.
- Uses Shopify App Embed technology.
- Uses Theme App Blocks for storefront display.
Information To Include When Contacting Support
To help us resolve your issue faster, please provide:
- Your Shopify store URL.
- Description of the issue.
- Screenshots or screen recordings.
- Steps to reproduce the problem.
- Theme name and version.
Business Hours
Our support team typically responds within 24-48 business hours.
Smart Variant Listings
Thank you for using Smart Variant Listings. We are committed to helping you
create a better product discovery experience for your customers.